Effective date: October 9, 2026
Brush & Blade LLC ("Brush & Blade," "we," "us" or "our") respects your privacy. This policy explains what information we collect when you visit brushandblademi.com, contact us or use our services, and how we use and protect it.
Information we collect
We collect information you give us directly, such as when you fill out an estimate form, call, text or email us. This may include:
- Your name, phone number and email address
- Your property address or location
- Details about your project, such as acreage, the type of work and your timeline
- Your text messaging consent, if you choose to give it
We also collect some information automatically when you visit our website, such as your browser type, device, pages viewed and the website that referred you. This is gathered through cookies and similar technologies.
How we use your information
- To respond to your estimate request and schedule a property walk
- To provide, plan and complete the services you request
- To send estimates, invoices, reminders and project updates
- To send text messages if you have agreed to receive them
- To improve our website, services and customer experience
- To meet legal, tax and accounting requirements
Text messaging (SMS)
If you opt in to text messages, we will use your mobile number to contact you about your estimate request, scheduling, project updates and customer service. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. You will receive one final message confirming you have been unsubscribed. Reply HELP for help, or contact us at (616) 980-4307 or [email protected].
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell, rent or trade your personal information. We only share it:
- With service providers who help us run our business, such as our CRM, scheduling, email, text messaging and website hosting providers, and only for that purpose
- When required by law, court order or to protect our rights, property or safety
- As part of a sale, merger or transfer of our business, in which case this policy continues to apply
Cookies and analytics
Our website may use cookies and analytics or advertising tools, such as Google and Meta, to understand how visitors use the site and to measure our advertising. You can block or delete cookies in your browser settings. Some parts of the site may not work as intended if you do.
Data security and retention
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. We keep your information only as long as we need it for the purposes above or as required by law.
Your choices
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing [email protected]. You can unsubscribe from texts by replying STOP and from emails by using the unsubscribe link or contacting us.
Children's privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Third-party links
Our website may link to other websites. We are not responsible for the privacy practices of those sites.
Changes to this policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.
Contact us
Brush & Blade LLC
Grand Rapids, MI 49503
Phone: (616) 980-4307
Email: [email protected]